Melbourne CBD · Est. clinical practice
Sanctuary for the Mind in Melbourne’s Heart
Evidence-based clinical psychology, schema therapy and EMDR tailored for high-performing professionals, individuals navigating burnout, and complex life transitions.
- No GP referral required for initial fit call
- Instant HICAPS claiming
- Level 2 lift access & Telehealth Australia-wide
- AHPRA endorsed clinical psychologists
- Australian Psychological Society members
- Medicare rebate provider · $141.85 (Item 80010)
Your first four weeks
Accepting new clientsLevel 2, 280 Flinders Lane — lift access, quiet waiting room, a short walk from Flinders Street Station.
- 1
15-minute fit call
A free, confidential phone chat with our intake coordinator — no referral needed.
- 2
Initial assessment
An in-depth 60-minute session to understand your history, goals and needs.
- 3
Tailored treatment plan
Evidence-based care — CBT, schema therapy or EMDR — shared in writing.
- <7
- days to first session
- Mon–Sat
- incl. evenings
- Telehealth
- Australia-wide
60-second triage
Match your clinical need
Three confidential questions. Nothing is stored or transmitted — the result is generated in your browser to help you arrive at intake with a clearer starting point.
What brings you here?
Step 1 of 3Areas of clinical focus
Specialised care, matched to the shape of the problem
Executive burnout & nervous system dysregulation
For the person who is still performing brilliantly and quietly running on empty.
Polyvagal-informed somatic work to bring the system out of chronic mobilisation, paired with schema work on the imposter narrative that keeps the pace punishing. We treat high-functioning anxiety as a physiology problem first and a mindset problem second.
Transparent investment
Medicare & Safety Net calculator
With a GP Mental Health Treatment Plan you can claim Medicare Item 80010 — a $141.85 rebate per session, for up to 10 individual sessions each calendar year. Once your household reaches the Extended Medicare Safety Net threshold, the rebate rises sharply and your gap drops to roughly $28.
We claim your rebate on the spot via HICAPS — it lands back in your nominated account usually the same day. Private health extras cannot be claimed on the same session as a Medicare rebate, but they are a good option once your ten sessions are used.
Your estimate
Out-of-pocket per session
$128.15
Across 6 sessions: $768.90 total out-of-pocket.
Estimates only. Rebate amounts are set by Services Australia and change annually; your GP determines eligibility for a Mental Health Treatment Plan.
The clinical team
Senior clinicians, deep training lineages
What to expect
The first session, mapped
Secure digital intake
A confidential questionnaire arrives on confirmation. Ten minutes, completed before you arrive, so the first session isn't spent on paperwork.
Diagnostic & clinical formulation
A 50-minute session in the Flinders Lane rooms. We map history, patterns and present-day pressure into a formulation you can actually recognise yourself in.
Collaborative treatment plan
A measurable six to twelve session roadmap with agreed outcome measures, reviewed openly rather than continued by default.
Claiming & GP reporting
Medicare claimed on the spot via HICAPS, and structured reporting letters returned to your referring GP at review points.
For referring practitioners
GP & specialist referral hub
We acknowledge every referral within one business day and confirm the allocated clinician directly with your practice. Structured formulation letters are returned at session six and at the conclusion of the treatment episode.
HealthLink EDI
westside
Secure fax
(03) 9123 4568
Intake line
(03) 9123 4567
Turnaround
1 business day
Medicare compliance notes
- Item 2710 — GP Mental Health Treatment Plan prepared by the referring GP, with a copy of the plan accompanying the referral.
- Item 80010 — clinical psychologist individual service, 50 minutes or longer. Patient rebate $141.85.
- Session structure — up to six sessions on the initial referral, with a further four available after GP review, to a maximum of ten per calendar year.
- Couples work — extended relational sessions are not Medicare-rebatable; private health extras may apply.
Finding us
Level 2, 280 Flinders Lane, Melbourne VIC 3000
A quiet second-floor suite above the laneway, with a private waiting room, filtered light and no shared corridors. Arrive five minutes early and take a seat — nobody will ask you anything in front of anyone else.
Flinders Street Station
120m from the Degraves Street exit — a two-minute walk through the laneway.
Tram Stop 6, Swanston St
All Swanston Street routes. We sit between Swanston and Elizabeth Streets.
Parking validation
Secure parking at 333 Flinders Lane, validated at reception for your session.
Accessibility
Lift access to Level 2, step-free entry, accessible bathroom on the floor.